Your website will be built on either the Legacy Platform or the new Snappy Kraken Websites Platform. The design, layout, and functionality of each platform are different. Therefore, it is important to understand which platform you are on so that you can follow the correct support portal training tutorials. 

To see which platform you are on, please add /user at the end of your website address (e.g., www.example.com/user) and take a look at your sign-in page.

If your website dashboard looks like the image below, your website is hosted on the Legacy platform.

Legacy

  Click here  to log-in to our Legacy platform. 

If you are currently on the Legacy Platform, we highly recommend upgrading to the Force Platform for more modern options. To learn more about your options, please contact our CSM team at engage@snappykraken.com.

If your website dashboard resembles the image below, your website is hosted on the Snappy Kraken Websites platform.

Force

  Click here  to log-in to our Force platform.